Question #1: What is a "user"?
Anyone that has a PBworks account.
Question #2: What is the discount for a non-profit organization?
PBworks offers nonprofits and government agencies a significant discount. One of our account representatives can assist you with pricing and saving you the most money. For more information about our pricing, visit our Pricing Overview.
Question #3: How would I use PBworks for managing a project?
Project management doesn't have to be complicated. Instead of scrambling around for the last email attachment you received, use PBworks as a central, secure place to manage tasks and milestones and to collaborate on files and pages. PBworks hosts more project management workspaces than any other collaboration company in the world. For more information, check out our Project Edition.
Question #4: Can I use PBworks for an intranet?
Intranets do not have to be complicated. Use PBworks as a central, secure place to collaborate on files and pages. Using PBworks for your organizational intranet is inexpensive and easy. For more on using PBworks as an intranet, refer to our Intranet page.
Question #5: How secure is my data on PBworks?
PBworks is a security leader. That's why over 1/3 of the Fortune 500 trusts us to have their corporate information on PBworks servers. Numerous corporate customers have done detailed security audits on our system and we have passed with flying colors. For more details, check out our Security document.
Question #6: How do I get a backup of my data on PBworks?
Your data is your data. You can take your own backup if needed, any time, with 1-click backup to ZIP of all current workspace pages, and Premium customers can download their entire revision history as well.
Question #7: What kind of support will I get when I become a paying customer?
Premium support purchasers will receive a response within 1 business hour. Other paying customers will receive a response within 4 business hours. We also offer free live webinars and recorded videos, and a wide variety of professional services and training courses that you can purchase. For more details, refer to our Support and Services page.
Question #8: How do I get started?
We recommend that you scan our user manual (usermanual.pbworks.com), sign up for a getting started webinar (pbworks.com/content/webinars), and see our directory of public workspaces (publicpbwikis.com) for inspiration.